Refund policy

Damaged, Defective, Incorrect, or Missing Items
Any damaged, defective, incorrect, or missing item must be reported within 24 hours of delivery.

Customers must provide clear photos/videos of the product and packaging. An unboxing video may be requested for verification.
Claims submitted after 24 hours of delivery may not be eligible for a refund, replacement, or return.

Return Conditions

Return requests must be raised within 2 days of delivery.
Products must be unused, unwashed, and returned in their original packaging with all accessories, tags, and invoices.
Products showing signs of use, damage, or alteration by the customer will not be eligible for return or refund.

Return Shipping

Customers are responsible for arranging and paying for the return shipment.
The return package must be shipped to the address provided by our support team.
We are not responsible for returns lost in transit.

Refunds

Refunds will be processed only after the returned item is received and passes inspection.
Approved refunds will be issued within 5–7 business days.
Original shipping charges are non-refundable.
Return Shipping Reimbursement
Customers must initially pay the return shipping charges.
Upon approval, return shipping costs will be reimbursed up to ₹100 against a valid courier receipt.
Any amount exceeding ₹100 will be borne by the customer.

Non-Returnable Items

Sale, clearance, and promotional items
Customized or personalized products
Products damaged due to misuse, negligence, or normal wear and tear
Products returned without original packaging

Order Cancellation

Orders can be cancelled before dispatch.
Once an order has been shipped, cancellation requests may not be accepted.

Fraud Prevention

We reserve the right to refuse returns, refunds, or replacements in cases of suspected fraud, abuse of the return policy, or insufficient evidence supporting the claim.